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Frequently Asked Questions
Can I really wear my jewelry 24/7?
Yes! At VIGVEG, we are committed to offering our customers high-quality jewelry without a high price tag. Every piece of VIGVEG jewelry is waterproof, sweat-resistant, hypoallergenic, stain-resistant, and does not leave cosmetic marks. Designed to be worn every day and on special occasions, you will never have to take off your jewelry.
Do you have a warranty?
We offer a lifetime color warranty. We feel confident that our jewelry won’t lose color over time. If your item lost its golden tone, all you have to do is follow our warranty policy and we’ll send you a brand new item.
Do you ship to my country?
Yes! We offer free shipping worldwide. All our orders are delivered in eco-friendly packaging designed specifically for jewelry.
Is it safe to wear in chlorine and saltwater?
Absolutely! Whether you're lounging on a tropical beach or enjoying a swim on holiday, our pieces are designed to withstand it all.
Do you provide tracking numbers to track orders?
Yes, we provide tracking numbers. Once your order has been shipped, you will receive a tracking number in your email and can track your order in your account or in the “Track Your Order” section of our store.
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